Privacy Policy
At Rival Motorsport Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our Shopify-powered website or interact with our business. We comply with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
What Data We Collect
We collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and billing/shipping address.
- Order Information: Details of your purchases, including items ordered, payment amount, and transaction dates.
- Browsing Data: IP address, browser type, device information, and cookies for website functionality and analytics.
- Marketing Preferences: Your consent or preferences for receiving promotional materials, if provided.
Payment Data
We do not store any payment information. All payments are securely processed by trusted third-party providers, including Shopify Payments, PayPal, Klarna, and Clearpay. These providers are fully compliant with PCI DSS (Payment Card Industry Data Security Standards).
For further information on their privacy practices, you can visit:
How We Use Your Data
Your personal data is used for the following purposes:
- To process and fulfil your orders, including delivery and customer support.
- To send updates about your order status and related notifications.
- To personalise your shopping experience and improve our website.
- To comply with legal obligations, such as tax and accounting requirements.
- To prevent fraud and ensure website security.
How We Protect Your Data
We implement robust security measures to safeguard your personal data. These include:
- Encryption of sensitive information during transmission using SSL/TLS protocols.
- Restricted access to your personal data within our organisation.
- Hosting on Shopify’s secure platform, which is fully PCI DSS compliant.
- Regular security monitoring and system updates.
Sharing Your Data
We do not sell your personal data. However, we may share your information with trusted third parties to provide our services:
- Payment Processors: For secure payment transactions.
- Delivery Partners: To ensure your orders are delivered (e.g., Royal Mail, DPD).
- Analytics Providers: To analyse website performance and improve customer experience (e.g., Google Analytics).
- Legal Authorities: When required to comply with legal obligations or prevent fraud.
Your Rights Under UK Law
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Erasure: Request the deletion of your data, where applicable.
- Restriction: Request the restriction of your data in certain circumstances.
- Portability: Receive your data in a structured, commonly used format.
- Objection: Object to the processing of your data for direct marketing purposes.
- Withdraw Consent: Opt out of marketing communications at any time.
To exercise your rights, contact us at support@rivalmotorsport.co.uk.
Cookies
We use cookies to provide essential website functionality, enhance your browsing experience, and analyse traffic. By using our website, you consent to the use of cookies. For more information, see our Cookies and Data Policy.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations:
- Order Information: Retained for 6 years to meet tax and accounting requirements.
- Browsing Data: Retained for up to 24 months for analytics purposes.
- Marketing Data: Retained until you withdraw consent.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Rival Motorsport Ltd
Address: Unit 1 Mercia Way, Newcastle upon Tyne, NE15 6UG, UK
Email: support@rivalmotorsport.co.uk
Phone: (0191) 695 1011
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page, and we encourage you to review it periodically.