Cookies & Data

Cookies and Data Policy

At Rival Motorsport Ltd, we respect your privacy and are committed to protecting your personal data. This Cookies and Data Policy explains how we use cookies, collect, process, and safeguard your data in compliance with the UK General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications Regulations (PECR).

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us enhance your browsing experience, remember preferences, and improve the overall functionality of our site. Cookies do not collect information that directly identifies you.

Types of Cookies We Use

We use the following types of cookies on our website:

  • Essential Cookies: These cookies are necessary for the core functionality of our website, such as shopping carts, secure checkout, and account login. Disabling these may prevent the website from functioning properly.
  • Performance Cookies: These cookies collect anonymous data on how visitors use our website (e.g., pages visited, time spent) to help us improve performance and user experience.
  • Functional Cookies: These cookies remember your preferences, such as language or region, to provide a more personalised experience.
  • Advertising/Targeting Cookies: These cookies collect data about your browsing habits to display relevant advertisements. They may also be used to limit the number of times you see an ad.

How We Use Your Data

We collect and process personal data when you interact with our website or services, including:

  • Placing Orders: To process payments, fulfil your orders, and provide updates on your purchase.
  • Account Creation: To create and manage your account for a seamless shopping experience.
  • Newsletter Signup: To send you marketing communications if you have opted in.
  • Customer Support: To assist with queries, complaints, or technical issues.

Types of Data Collected:

  • Contact Information: Name, email address, phone number, and billing/shipping address.
  • Payment Information: Card details (processed securely by third-party payment providers).
  • Browsing Data: IP address, browser type, device information, and cookies.

Purposes of Data Use

Your data is used for the following purposes:

  • To process and fulfil orders, including secure payment and delivery.
  • To send transactional communications, such as order confirmations and shipping updates.
  • To provide customer support and handle queries or issues.
  • To send marketing emails (only if you have opted in).
  • To analyse website traffic and improve your experience.

Data Sharing: We do not sell your data. However, we may share it with trusted third parties, such as payment processors, shipping providers, and IT support services, to deliver our services effectively.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may impact the functionality of certain features on our website, such as shopping carts or personalised settings.

For more information on managing cookies, visit ICO: Cookies.

Your Rights Under UK Law

You have the following rights regarding your personal data:

  • Access: Request details of the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data, where applicable.
  • Withdraw Consent: Withdraw consent for cookies or marketing communications at any time.
  • Portability: Request your data in a machine-readable format.

To exercise your rights, please contact us at support@rivalmotorsport.co.uk.

How We Protect Your Data

We implement robust security measures to protect your data from unauthorised access, disclosure, or misuse. These measures include:

  • Secure data transmission using SSL/TLS encryption.
  • Restricted access to personal data within our organisation.
  • Compliance with Shopify’s secure, PCI DSS-compliant hosting platform.

Contact Us

If you have any questions about this Cookies and Data Policy, please contact us:

Rival Motorsport Ltd
Address: Unit 1 Mercia Way, Newcastle upon Tyne, NE15 6UG, UK
Email: support@rivalmotorsport.co.uk
Phone: (0191) 695 1011

Updates to This Policy

We may update this Cookies and Data Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review it regularly.